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Customer Support Answering Services
You know how pivotal your answering process can be . . . one missed call can result in thousands of dollars in lost revenues. Yet paying a receptionist to answer the phone doesn’t seem all that smart either. With Quancor Marketing Solutions there is a better way. Quancor Marketing Solutions provides around the clock professional answering services tailored to your business’s needs. We have integrated our state of the art technology with customer service representatives who will treat each of your calls with the utmost diligence. Regardless of the type of business you are, our staff will handle your customers the way you would. Our goal is to make your callers feel as if they have reached your office, not ours. We offer a wide range of options that can be combined to give you the coverage that makes sense for you:
  • Detailed process according to your specifications
  • Professional courteous customer service agents
  • Messages can be held for pick up (FTP site or simply by calling in)
  • Alert delivery to pager or cell phone
  • Text message alerts
  • Call transfering

Our customer service agents are trained with all of the pertinent information about your business such as address, phone and fax numbers, hours of operation, e-mail address, or any other facts you feel we should have. By having this information when one of your customers or potential customers calls in, we are able to personalize your service and sound more like your staff rather than an answer service.

Contact us to receive a detailed proposal. Call us at (888) 671-0090 x200 or send an e-mail to sales@quancor-ms.com